Digital Delivery
Orders are processed automatically after successful payment. Digital license keys or download instructions are sent to the email address provided at checkout.
Each delivery email contains:
- Your unique license key
- The software download link
- Step-by-step activation instructions
If a delivery issue occurs, customers may contact our support team for assistance.
Processing & Delivery Window
Keys are issued automatically via email, usually within 30 minutes of payment clearing.
Order Cut-Off Time
Our delivery system operates 24/7. Because it is fully automated, there are no daily order cut-off times.
Covered Regions
Digital delivery is currently available exclusively to customers located in the United States.
Delivery Cost
Digital delivery is completely free — no shipping charges apply at any order value.
Physical Shipping Disclaimer
We only sell digital goods. No physical items are shipped, which means no physical tracking numbers will be provided.
If you do not receive your product within this timeframe, please check your Spam or Promotions folder. If it is still missing, contact our support team at contact@plomet.com for prompt assistance.
Download Issues
If you experience any of the following issues:
- The download link has expired
- The file is corrupted or inaccessible
Please reach out to us at contact@plomet.com, and we’ll provide a quick resolution.
Remote Delivery Support
Activation assistance is optional and provided only upon explicit customer request. Remote sessions are never initiated without prior written consent from the customer.
Order Cancellation
If your product is not delivered within the expected timeframe due to a technical issue on our end, or if you wish to cancel your order before delivery, you may be eligible for a cancellation.
Please refer to our Order Cancellation Policy for full details.
Refunds
If you receive a digital product that is corrupted, inaccessible, or does not function as described, you may qualify for a refund.
To learn more about eligibility and how to submit a request, please visit our Refund Policy.
Questions?
If you have any questions or need assistance, please visit our FAQ page or Contact Us page for detailed information. For additional support, please don’t hesitate to contact us at:
Business name: Plomet
Company name: GDESTOCK SARL
Company number: 990893158
Email: contact@plomet.com
Address: 870 Route D'ansolin, 01680 Lhuis, France
Phone Number: +33 7 53 53 38 98
Monday to Friday: 09:00 AM – 06:00 PM
Saturday and Sunday: Closed
Time Zone: Eastern Standard Time (EST)
Response Time: within 1 business day
Contact Us: here