All products are delivered digitally. After completing your payment, you will receive your download link and activation instructions by email, usually within 30 minutes of payment clearing.

Please check your spam or junk folder first. If you still don't see anything after 30 minutes, contact our support team — we're here to help.

No physical delivery is required. Everything is handled online for your convenience.

All of our products are delivered digitally via email. Once your payment is confirmed, your digital product is automatically sent to the email address provided at checkout, usually within 30 minutes of payment clearing.

If you do not receive your delivery, please check your Spam or Promotions folder, or contact us at contact@plomet.com for assistance.

We source licence keys independently through authorised distributors, enterprise licensing programmes, and legally permitted secondary software markets. All licence keys are verified as unused at the time of sale.

Plomet is an independent retailer and is not affiliated with, authorised by, or endorsed by any software publishers.

That depends on the specific product. Some items are single-use, while others allow multiple activations. Please refer to the product page for details, or ask our support team.

Plomet is an independent digital retailer of genuine software. We independently source volume and surplus licence keys to provide competitive pricing.

We are not an official partner, affiliated with, or endorsed by the software publishers.

We currently sell exclusively to customers located in the United States. While our digital licenses are global and can be activated in any region, orders can only be placed with a US billing/delivery address.

We accept major credit and debit cards, as well as the wallets below. All available payment options are displayed clearly during checkout.

• Shop Pay
• Visa
• Mastercard
• American Express (AMEX)
• Cartes Bancaires (CB)
• Apple Pay
• PayPal Wallet

You can request a refund by contacting our support team within our eligible return window, provided the licence key has not been activated.

For full details on eligibility and timeframes, please refer to our Refund Policy page.

Email us at contact@plomet.com or call +33 7 53 53 38 98. You can also visit our Contact Us page for more details — we're always here to help.