Payment Policy

Plomet is being operated by GDESTOCK SARL. This document explains how payments, pricing, and billing are handled at Plomet.

1. Payment Options

We accept the following payment methods:

  • Shop Pay
  • Visa
  • Mastercard
  • American Express (AMEX)
  • Cartes Bancaires (CB)
  • Apple Pay
  • PayPal Wallet

All transactions are processed securely in U.S. Dollars (USD $) unless otherwise stated at checkout.

2. Payment Policy

  • Full payment is required at the time of purchase
  • Orders are only confirmed once payment has been successfully processed
  • If a payment is declined or flagged, the order will not be completed

3. Pricing & Currency

  • All prices are displayed in USD. Prices shown are final; no additional sales tax or hidden fees are added at checkout.
  • Prices are subject to change without notice
  • Digital delivery is completely free — no shipping charges apply at any order value.

4. Secure Transactions

  • All transactions are processed through secure, encrypted payment gateways
  • We do not store full credit/debit card details on our servers

5. Refunds & Chargebacks

  • Refunds are processed according to our Refund & Return Policy
  • If you experience a billing issue, please contact us before initiating a dispute
  • Unauthorized or fraudulent chargebacks may be investigated and disputed

6. Fraud Protection

  • We reserve the right to cancel, hold, or review orders suspected of fraud
  • Additional verification may be required for high-value or flagged transactions

7. Billing Accuracy

You agree to provide current, complete, and accurate billing information.
Failure to do so may result in order delays or cancellation.

8. Contact Information

Customer Service Opening Hours:

  • Monday to Friday: 09:00 AM – 06:00 PM
  • Saturday and Sunday: Closed
  • Time Zone: Eastern Standard Time (EST)

🕒 Response Time: within 1 business day